Terms & Conditions

Welcome to Swell & Shine. By using our website or placing an order with us, you agree to the following terms and conditions.

1. Products & Orders

We make every effort to ensure that our product images, descriptions, colours and details are accurate. However, slight differences may occur due to lighting, photography or screen settings.

Once an order is placed, we begin processing it for dispatch. Please make sure that your name, phone number and delivery address are correct before completing your order.

2. Pricing & Payment

All product prices displayed on our website are in Indian Rupees (₹).

We offer prepaid and Cash on Delivery (COD) options where available. Additional shipping charges may apply to COD orders.

3. Shipping

Orders are generally dispatched within 2 working days and delivery usually takes 4–9 days, depending on the delivery location.

For complete details, please refer to our Shipping Policy.

4. Returns & Exchanges

We do not offer returns or refunds for products that have no defect, including requests to change the colour or due to a change of mind.

Defective products must be reported within 2 days of delivery.

We do not provide refunds; eligible cases are handled through exchange.

5. 1 Year Print Guarantee

Our eligible products come with a 1 Year Print Guarantee.

If the print fades within the guarantee period, customers can contact us with their guarantee card, and we will provide a 100% new product exchange according to the guarantee terms.

This guarantee is separate from our normal return and exchange policy.

6. Intellectual Property

All content on the Swell & Shine website, including our brand name, logo, photographs, product images, text and designs, belongs to Swell & Shine unless otherwise stated. Content may not be copied or used without our permission.